Privacy Policy

This Privacy Policy explains how Yeax collects, uses, protects, and discloses personal information when users access Yeax mobile applications, websites, and related services, including Yeax Remote.

1. Data Controller

2. Information We Collect

Depending on how you use Yeax, we may collect:

• Account and profile information, such as name, username, email address, phone number, profile picture, date of birth, and gender.
• User content, such as posts, messages, photos, videos, comments, reports, and other content you choose to upload or share.
• Device and usage data, such as device type, operating system, app version, identifiers, crash logs, diagnostics, performance data, IP address, and service activity.
• Location data when you grant permission or when location is needed to provide a feature.
• Payment and transaction data when purchases or subscriptions are processed through supported payment providers.

Nearby voice in AiWorld

While you talk by voice, your device may temporarily keep (only in its memory, ~45 seconds) the audio of those speaking with you. That audio does not leave your device unless you report someone: in that case the fragment is uploaded encrypted as evidence and is only reviewed by the moderation team. It is kept for 7 days or until the report is resolved.

Your imaginary friend

When you speak to your imaginary friend, the audio of that transmission is sent to our servers and to external speech providers (currently OpenAI) to be transcribed into text, and its reply is turned back into audio by the same kind of provider. The audio is never stored: neither the recording you send nor the reply is kept in our storage or in our logs; it lives in memory only for the time of the call.

What can be stored is text: the transcription of what you said, the reply, the summaries your friend keeps as memory, and the name you gave it. You can see that memory inside the app, delete it line by line, ask your friend to forget everything, or delete your account, and it is deleted with it. Your friend only receives what you say to it while you hold its button: it never receives your chats with other people, your calls, your status posts, your contacts, or proximity voice.

The chat with your imaginary friend is not end-to-end encrypted. Unlike your conversations with other people, it is stored on our servers in a form the service can read, and its text is sent to an external artificial intelligence provider so your friend can answer and remember. We do not read it to browse it, and we do not sell it or use it for advertising, but it can technically be read: do not write passwords, card numbers, or anything you would not want to leave your phone there. You can delete the conversation, ask your friend to forget everything, or delete your account.

Songs and the radio. If your friend composes a song for you, we store the audio, the title, and the intention that goes with it. The request your friend writes and the lyrics stay private in your chat. The song is private until you publish it on the Yeax radio: publishing it is a separate, explicit act, and from that moment the audio, the title, the intention, your name, and your photo are public to anyone, and the file is served from a public address so it can be played. You can withdraw it at any time: we stop serving it, we delete the public copy, and copies held in network caches expire in less than 24 hours, but what other people already downloaded cannot be taken back. While it is on the radio we count how many times it was listened to and how many people reacted; we do not keep who listened to what.

3. How We Use Information

We use information to:

• Provide, maintain, secure, and improve Yeax services.
• Operate account features, content feeds, messaging, moderation, reporting, purchases, and Yeax Remote features.
• Detect abuse, fraud, spam, policy violations, illegal content, and security incidents.
• Communicate with users about service updates, support, security, and account activity.
• Comply with legal obligations and enforce our terms and policies.

4. Sharing Information

We do not sell personal information. We may share information only when necessary with:

• Service providers that help us operate hosting, storage, analytics, notifications, moderation, payment, or infrastructure services.
• Authorities or third parties when required by law, legal process, safety obligations, or to protect rights and users.
• Other users when you intentionally publish content, interact, message, or use social features in Yeax.

5. Security and Retention

We apply reasonable technical and organizational measures to protect personal information. We retain information only for as long as needed for the purposes described in this policy, legal compliance, dispute resolution, safety, and service operation.

6. User Rights

You may request access, correction, deletion, restriction, portability, or objection when applicable under relevant privacy laws. To exercise privacy rights, contact legal@yeax.app.

To request deletion of your Yeax account and associated app data, use the in-app deletion request or visit Delete Yeax account and data.

7. Children's Privacy

Yeax is for people 18 and over. It is not directed to minors under 18, and we do not knowingly collect personal information from them. When you create an account we ask for your date of birth; if you are under 18 the account is not created. If we learn that such information was collected, we will take appropriate steps to delete it.

8. International Transfers

Yeax may process information in countries outside your country of residence, including the United States and other jurisdictions where our service providers operate. We take steps to protect information according to applicable law.

9. Changes

We may update this policy from time to time. Material changes may be announced through Yeax services or by other appropriate means.

10. Contact

For privacy or legal questions, contact legal@yeax.app. For support, contact support@yeax.app.